Terms of sale

Terms and Conditions of Sale (Conditions Générales de Vente)

These Terms and Conditions of Sale apply to all orders placed on the website Isla Aurea.

By placing an order, you agree to these terms.

1. Seller Information

Brand Name: Isla Aurea
Status: Micro-entrepreneur
Email: support@islaaurea.com
Address: 60, rue François 1er – 75008 Paris

SIRET: 942 665 589 R.C.S. Paris

2. Products

Our products are described and presented with the greatest possible accuracy.

However, slight variations (color, size, appearance) may occur due to screen settings or manufacturing differences.

3. Prices

All prices are displayed in USD ($) unless otherwise stated.

Prices may be changed at any time without prior notice.

4. Orders

Once an order is placed, you will receive a confirmation email.

We reserve the right to cancel any order in case of:

  • suspected fraud

  • incorrect pricing

  • unavailable product

5. Payment

Payment is due immediately upon order.

We accept major payment methods available on our website (credit card, etc.).

All transactions are secure.

6. Shipping

Orders are processed within 1–3 business days.

Estimated delivery times:

  • United States: 5–10 business days

  • International: 7–12 business days

We are not responsible for delays caused by shipping carriers or external factors.

7. Returns and Refunds

We offer a 14-day free return policy.

To be eligible, items must be unworn, unused, and in original packaging.

To request a return, contact us at:
support@islaaurea.com

Once approved, a free return label will be provided.

Refunds are processed within 10 business days after inspection.

8. Liability

Isla Aurea shall not be held liable for any indirect or consequential damages related to the use of its products or services.

9. Intellectual Property

All content on this website is the property of Isla Aurea.

Any reproduction or use without permission is prohibited.

10. Personal Data

Customer data is processed in accordance with our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws applicable in your country of residence.

12. Contact

For any questions regarding these Terms and Conditions, please contact:
support@islaaurea.com